Shipping policy

ORDER PROCESSING

Please allow 24 hours to process your order. Expect an email within 48 hours to let you know your order is on the way. 

FREE SHIPPING

Orders are generally shipped within 48 hours using economy method. Shipping charges for your order is free, and it will cost 5 to 8 business days to arrive. 

When your order is ready for delivery, you will receive an email with real-time tracking information. Optional: We do not ship outside of United States at this time.

In the event that your order arrives damaged in any way, please email us as soon as possible at loongfly.online@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at loongfly.online@gmail.com.